Coming in IT Portal 4.6.27 · Q3 2026
Replace a file without losing the old one
File fields show up all over the Portal — an attachment on a Change Control form, a document tied to a device or agreement template, and plenty more. Until now, uploading a new file to one of those fields simply overwrote whatever was there. If you needed the previous version back, you were out of luck.
Now those file fields keep a full revision history. Replace a file and the old one is automatically saved as a revision before the new one takes its place.
Where it works
- Form instances — any file field in a form, like Change Control forms or Customer Satisfaction Surveys.
- Templates — any file field attached to accounts, devices, agreements, contacts, configurations, and other objects that use templates.
What you'll see
On the view page, when a file field has earlier versions, a (Revisions) link appears below the current file — with the same circular history icon used for document revisions, so it feels instantly familiar.
Click it to expand the list of previous versions, each showing the file name, who uploaded it, and when, plus:
- A restore button to make that version the current file again.
- A download button to grab that specific version.
If a past version was deleted, it's shown as "file deleted" in muted text, so the history stays honest and complete.
Replacing and deleting files is cleaner too — when a file is removed and a new one added, the view page now correctly shows the upload control instead of lingering on the old file name.
Availability
File field revision history ships with IT Portal 4.6.27, scheduled for Q3 2026.
