90-Day Program — Included at No Extra Cost

Your First 90 Days with IT Portal

You don't just get a login. You get a dedicated onboarding specialist, a customized implementation plan, hands-on training for your entire team, and ongoing support until you're fully operational. Every customer with 20+ users receives this comprehensive program—no upsells, no hidden fees.

Schedule Your Onboarding Kickoff Call (844) 487-6782
Your Journey

Your 90-Day Journey to Success

Our structured three-phase approach ensures your team transitions smoothly from setup to full adoption—with hands-on guidance every step of the way.

Month 1

Foundation

Focus

Platform setup, data migration, and admin training

Key Activities
  • Kickoff meeting & needs assessment
  • Environment configuration & branding
  • Data migration from existing systems
  • Administrator training sessions
  • User permissions & access setup
Milestones

Week 4: All admins trained, initial data migrated, platform ready for pilot users

Support Level
Daily Check-ins

Month 2

Expansion

Focus

Team rollout, integrations, and workflow optimization

Key Activities
  • Organization-wide user rollout
  • Integration setup (PSA, RMM, SSO, etc.)
  • Custom templates & documentation standards
  • End-user training sessions (live & recorded)
  • Workflow automation setup
Milestones

Week 8: 80%+ user adoption, integrations live, standardized workflows in use

Support Level
Weekly Check-ins

Month 3

Mastery

Focus

Advanced features, optimization, and self-sufficiency

Key Activities
  • Advanced feature training (reporting, API, etc.)
  • Usage analytics review & optimization
  • Compliance & audit readiness review
  • Power user certification program
  • Graduation & transition to standard support
Milestones

Week 12: 100% adoption, optimized workflows, self-sufficient team ready for long-term success

Support Level
Bi-weekly Check-ins
Everything Included

What's Included in Your Onboarding

Every onboarding program includes all of the following—at no additional cost.

Dedicated Onboarding Specialist

A single point of contact who understands your organization and guides you through every step

Customized Implementation Plan

Tailored roadmap based on your industry, team size, and specific requirements

Complete Data Migration

Assisted migration from IT Glue, Confluence, SharePoint, or any legacy system

Live Training Sessions

Both group and role-specific training for admins, power users, and end users

Integration Setup & Testing

Configure SSO, PSA/RMM tools, Active Directory, and other critical integrations

Custom Templates & Workflows

Pre-built documentation templates and automated workflows tailored to your processes

User Adoption Strategies

Best practices and change management support to ensure 100% team buy-in

Recorded Training Library

Access to on-demand video tutorials for ongoing training and new hire onboarding

Usage Analytics Review

Monthly reports showing adoption rates, most-used features, and optimization opportunities

Compliance & Security Audit

Configuration review to ensure HIPAA, SOC 2, ISO 27001, or other compliance requirements are met

Ongoing Support Through Day 90

Unlimited email support, scheduled check-ins, and priority access to your specialist throughout the program

All included at no additional cost for teams of 20+ users

IT Glue charges $1,495+ for onboarding.

Ours is included — for every customer.

No upsells. No hidden fees. No shortcuts. Just a comprehensive onboarding program designed to guarantee your success from day one.

Ready to Get Your Team Onboarded?

Schedule a kickoff call with our onboarding team. We'll walk you through the process, answer your questions, and create a customized implementation plan for your organization.

Schedule Your Kickoff Call Call (844) 487-6782

Prefer to chat? Use the live chat widget in the bottom-right corner to talk with our team now.