User Activity Drill-Down: Click a Count, See the Records Behind It

Update

Coming in IT Portal 4.6.27 · Q3 2026

From a number to the records behind it

The User Activity widget on the Dashboard has always been good at telling you how much happened — 38 Added, 292 Edited, and so on. What it couldn't tell you was what. If 292 things were edited yesterday, finding out which 292 meant leaving the dashboard and hunting through object lists by hand.

Now those counts are clickable. Click any number in the widget and a popup opens listing the records behind it — no navigating away, no guessing.

What the popup shows

Clicking a count opens a popup with the top 100 individual items that make up that number, laid out in a simple table:

Column What it tells you
Item The name of the record that was added or edited.
Type What kind of object it is — Device, Document, Account, and so on.
Company The company the item belongs to.
Site The site the item is associated with.

Every cell is a link. Click the item to jump straight to its edit page, the company to open that company's dashboard, or the site to open the site detail. The activity widget stops being a summary you read and becomes a starting point you act on.

Works across all ten tracked object types

The drill-down isn't limited to one kind of record. It works for every object type the activity widget tracks:

  • Accounts
  • Devices
  • Documents
  • Configurations
  • Agreements
  • Contacts
  • KBs
  • Forms
  • Sites
  • Companies

Whatever the count represents, clicking it shows you the items behind it.

It respects the filters you already set

The popup doesn't dump everything — it honours the context you're looking at. Your selected Activity Type (Added vs. Edited) and your Date range both carry into the drill-down, so the list you see is exactly the slice of activity the count was describing. Change the filter, click a different count, and the popup reflects it.

Deleted items stay clean

Activity often includes records that have since been deleted. Instead of showing a broken row or a dead link, a deleted item appears with a fallback title so the list still reads cleanly and nothing in the popup leads somewhere that no longer exists.

Small touches that keep it feeling smooth

When you click through to a record, company, or site, the popup closes itself first and then navigates. There's no lingering overlay to dismiss and nothing that feels stuck behind the page you just opened — the click takes you where you meant to go.

Availability

The User Activity drill-down ships with IT Portal 4.6.27, scheduled for Q3 2026. Once it lands, every count on the dashboard widget becomes one click away from the actual records — turning a quick glance at activity into a real investigation tool.

Author Bio
Leslie Salvan

Leslie Salvan

Leslie Salvan is the Social Media Manager and SEO Lead at IT Portal, where she shapes the brand's digital presence and drives strategic growth across multiple platforms. With a strong focus on content clarity, search performance, and community engagement, she helps connect IT teams to smarter documentation solutions.

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