Features
We understand the challenges faced by organizations with the features businesses need to thrive in the digital age
Top IT Portal Features
Your organization is unique, and so are your IT challenges. IT Portal offers a flexible platform with all the features you need.
Password Management
Secure, centralized, auditable credential management fully integrated into your IT documentation system.
IT Documentation Compliance Scoreboard
Monitor progress and improve accuracy with the IT Documentation Scoreboard. Track documentation status, identify gaps, and ensure consistent, high-quality IT documentation.
IT Portal Editors | Documents, Diagrams & More
Edit, update, and manage IT documentation effortlessly with IT Portal's advanced editors - supporting Microsoft 365 files, secure access, and real-time updates.
IT Portal Mobile App | iOS & Android IT Documentation
Access and manage IT documentation securely from anywhere with the IT Portal Mobile App. View, edit, and update critical IT data on the go - fast, reliable, and easy.
Network Configuration Import | IT Portal
Import network configurations instantly with IT Portal. Automate discovery, reduce manual errors, and keep your IT documentation accurate and up to date with seamless network import tools.
Device Import & Discovery | IT Portal
Import device details instantly with IT Portal. Automate hardware data entry, reduce manual errors, and keep IT documentation accurate with seamless device import tools.
IT Portal Export | Offline Backup & Disaster Recovery
Export IT documentation, assets, and records instantly with IT Portal. Simplify audits, reporting, and data transfer with secure, flexible export options for every IT need.
API Based Device Import
Connect your devices effortlessly using our API. It’s easy to get started.
Branding
Your Brand, Our Platform. We understand the importance of brand consistency. Our platform is designed to let you control the look and feel to match your business identity.
Change History
Organize and track all your client information and documentation, in one centralized location..
Expirations
Prevent unexpected disruptions and ensure business continuity with IT Portal’s proactive expiration management.
Free Company Users
Provide your customers access to their data at no cost!
Full Open API
Customize and integrate seamlessly. Our open API empowers you to import and export data, building custom solutions and extending platform capabilities.
Image Galleries and Folders
Streamline asset management and enhance collaboration with intuitive organization
Relationships
Uncover hidden insights and optimize operations with powerful relationship mapping.
Synopsis View
Gain comprehensive insights into your IT environment and stay informed with real-time updates.
Templates
Your Platform, Your Way. Customize the platform to your exact needs with flexible customization options.
Want more? Explore all IT Portal features now!
The IT Portal is a cloud-based/on-prem platform that allows IT teams and managed service providers (MSPs) to store and manage technical information, documentation, and data related to their IT infrastructure. It provides secure access to company-specific documentation, including passwords, configurations, and IT knowledge bases (KBs). The platform also allows for the logical grouping of resources such as sites, facilities, cabinets, and IP networks. The IT Portal integrates with other IT tools, including PSA, RMMs, and data sets like Microsoft 365, and offers features such as password history, revision control, and access logs. The platform is trusted by IT departments around the world and has been used by over 10,000 IT professionals and company users since 2007.
