IT Portal's New Features - 2018

Oct 9, 2018

Overview

The IT Portal team announced a comprehensive update featuring enterprise-level capabilities, expanded integrations, and significant performance improvements alongside nearly 200 bug fixes and enhancements.

New Features

The platform introduced several major additions:

  • Scoreboard - New analytics dashboard
  • SAML Integration - Enterprise authentication support
  • Theme Customization - Personalized interface options
  • Company Templates - Standardized configuration templates
  • Password Sharing - Secure credential management
  • DNS Documentation - Enhanced documentation tools
  • Public Documents (Permalinks) - Shareable documentation links
  • Device Import API - Pro Edition feature for automated device management
  • General Open API - Enterprise Edition capability
  • Automated Configuration Uploads - Streamlined setup processes
  • CW Agreement Sync - ConnectWise synchronization
  • Object Classes - Advanced data organization
  • Desktop App - SharePoint-like features
  • GDPR Compliance - Privacy regulation adherence

New Integrations

Six new RMM and PSA platform connections:

  • SolarWinds RMM and N-Central
  • Labtech
  • AEM RMM
  • Atera PSA
  • RepairShopr

Performance & Updates

The update included 92 improvements and 93 bug fixes, with anticipated UI redesign work planned for 2019 promising speeds similar to version 2.0.