Overview
Microsoft has discontinued basic authentication for SMTP in Microsoft 365 as of September 16th, 2024. IT Portal is providing guidance for both cloud and on-premise users to maintain email functionality.
Cloud Users
We have already distributed configuration details for a Secure SendGrid account. Users can manually configure their portal settings via Admin Settings > SMTP/Notifications with these parameters:
- SMTP Server: mail.it-portal.com
- SMTP Port: 26
- Authentication: Off
- SSL/TLS: Off
On-Premise Users
As Microsoft has discontinued basic authentication, we recommend finding alternative methods to send emails, such as using an SMTP relay. The team is actively developing OAuth-based authentication support with Microsoft 365 and plans future updates.
Support
Users with questions can contact [email protected]. Additional guidance is available through the IT Portal knowledge base.
