Mass Changes in IT Portal

Nov 19, 2020

Overview

The IT Portal highlights a powerful feature allowing MSPs to efficiently manage multiple objects across their platform simultaneously. This capability streamlines administrative tasks that would otherwise require individual modifications.

Key Capabilities

The mass changes feature enables users to perform several critical operations on selected portal objects:

  • Delete objects no longer needed
  • Mark in/out of service to reflect operational status
  • Change object type for reclassified items
  • Reassign company for moved or transferred resources

Practical Use Cases

Here are several real-world scenarios where this functionality proves valuable:

  1. Company consolidation - When organizations merge, administrators can efficiently relocate objects between company records
  2. Site outages - Quickly mark all devices at an offline location as out of service
  3. Account cleanup - Remove multiple unused accounts in a single operation
  4. Asset reclassification - Update device types across an inventory when initial categorization requires correction

Additional Resources

A video tutorial demonstrates the mass changes workflow, providing step-by-step guidance for users implementing these operations.