IT Portal Update - January 2016

Jan 19, 2016

Mobile App Launch

The IT Portal mobile application is now available for download on the Apple App Store, with Android and Windows versions releasing soon. The application is compatible with the Cloud version and can function on On-Premise installations with system updates.

Key New Features

Mobile Support

Full mobile support across iOS, Android, and Windows Mobile platforms.

Custom Branding URLs

Companies can now use personalized domain names for their portal access.

Document Interactions

Enable changes to devices and communication with contacts directly from the platform.

Expiration Alerts

Get notified about expiring warranties, agreements, and accounts.

Knowledge Base Restrictions

Hide or limit company user access to internal articles for better security.

Enhanced Import Capabilities

Support for importing binary files and text data for notes.

Device Management

  • Domain/realm recording
  • Configuration file deletion
  • Improved device organization

Security Improvements

Passwords are now hidden by default in lists for enhanced security.

File Management

Delete uploaded documents and contact files as needed.

Updated Icons

Fresh new icons for devices and configuration items.

Availability

Cloud customers can test features at the beta portal, with full rollout scheduled for this weekend.

We offer a 10% discount if you decide to renew yearly. We encourage feedback through support channels.