MSPs are Evolving Fast
Your documentation should evolve alongside your business. This newsletter explores documentation's role in shaping the future of MSPs and IT technicians, highlighting performance improvements and new IT Portal features.
Performance enhancements have been carefully designed to create personalized experiences adapted to user needs. The team invites feedback on future priorities.
"We continue to invite customers to provide feedback. We also recommend customers use the browser password plugin to lookup passwords as that doesn't require logging into the website..." — A. Alex, CEO
"I am really pleased to see the speed has improved a lot. Now I am really happy with the product overall." — Helge Larsen, Customer
Feature Updates (July 2025)
The latest release introduced security enhancements and UI improvements based on user requests.
Security Additions
- API recovery bin access
- Permission management by type
- Updated login process for credential saving
UI Improvements
- Subfolder support
- Datagrids showing "Name" instead of "Agreement" or "Contact"
- Enhanced Add Menu displaying actual forms rather than form types
User feedback directly influences IT Portal's development. Share your ideas and stay tuned for additional features and improvements ahead.
