Overview
IT Portal announced a significant update featuring performance improvements, UI enhancements, and new functionality. The platform is becoming notably faster while introducing customization options and forms management capabilities.
Key Features
Visual & Performance Upgrades
- Seven color themes available for personalization
- UI is now 10x faster
- Flexible navigation with movable left-side menu to top position
- Redesigned dashboard
Forms Functionality
The platform now enables users to create custom forms, assign them to objects (such as change control forms linked to affected devices), and optionally make forms publicly accessible for end-user input.
Technical Enhancements
- Updated editor with improved functionality
- Continuum RMM integration with additional RMM connections planned
- UI improvements derived from partner feedback
Licensing Options
- Portal Unlimited User Edition for larger enterprises and MSPs
- 2-user cloud option targeting smaller MSPs
Release Schedule
Rollout occurs across regional cloud environments and on-premise deployments from November 5-19, with staggered dates by geography.
Access Information
Partners can test beta features against production data copies by contacting support, while on-premise and prospective partners can use the demo site for evaluation.
