IT Portal's New Features - 2018

Feature

Overview

The IT Portal team announced a comprehensive update featuring enterprise-level capabilities, expanded integrations, and significant performance improvements alongside nearly 200 bug fixes and enhancements.

New Features

The platform introduced several major additions:

  • Scoreboard - New analytics dashboard
  • SAML Integration - Enterprise authentication support
  • Theme Customization - Personalized interface options
  • Company Templates - Standardized configuration templates
  • Password Sharing - Secure credential management
  • DNS Documentation - Enhanced documentation tools
  • Public Documents (Permalinks) - Shareable documentation links
  • Device Import API - Pro Edition feature for automated device management
  • General Open API - Enterprise Edition capability
  • Automated Configuration Uploads - Streamlined setup processes
  • CW Agreement Sync - ConnectWise synchronization
  • Object Classes - Advanced data organization
  • Desktop App - SharePoint-like features
  • GDPR Compliance - Privacy regulation adherence

New Integrations

Six new RMM and PSA platform connections:

  • SolarWinds RMM and N-Central
  • Labtech
  • AEM RMM
  • Atera PSA
  • RepairShopr

Performance & Updates

The update included 92 improvements and 93 bug fixes, with anticipated UI redesign work planned for 2019 promising speeds similar to version 2.0.

Author Bio
Leslie Salvan

Leslie Salvan

Leslie Salvan is the Social Media Manager and SEO Lead at IT Portal, where she shapes the brand's digital presence and drives strategic growth across multiple platforms. With a strong focus on content clarity, search performance, and community engagement, she helps connect IT teams to smarter documentation solutions.