Streamline operations and enhance security with a centralized IT asset management platform.

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Government

Key benefits for government agencies:

The IT Portal offers government agencies a robust solution for managing IT assets across departments, facilities, and jurisdictions. Organize resources by agency buildings, field offices, data centers, and service locations to maintain complete visibility and control over government technology infrastructure.

  • 01
    Multi-Agency Resource Management

    Structure documentation by agency, department, facility, and secure areas. Track assets from headquarters to field offices, from data centers to citizen service centers. Use Synopsis View to instantly see resource distribution across all government facilities. Quickly identify which locations have aging infrastructure, expiring contracts, or security vulnerabilities requiring immediate attention.

  • 03
    Accountability Through Detailed Tracking

    Maintain chain of custody for sensitive equipment with detailed audit trails. Track classified and unclassified systems separately with appropriate access controls. Document equipment disposal and data destruction procedures by facility. Generate reports for oversight committees showing technology investments and utilization by department and location.

  • 05
    Continuity of Operations Planning

    Document primary and alternate facilities for essential government functions. Track backup systems, recovery time objectives, and failover procedures by location. Maintain detailed runbooks for restoring services after disasters. Use relationship mapping to identify critical dependencies and single points of failure across government infrastructure.

  • 02
    Enhanced Visibility Across Jurisdictions

    Track IT infrastructure across federal, state, and local facilities from a single platform. Document inter-agency shared resources and dependencies. Visualize network connections between government buildings and data centers. Use relationship mapping to understand which systems support critical government services and their failover capabilities.

  • 04
    Security Controls by Classification Level

    Implement different documentation standards for different security classifications. Track security clearances, background checks, and access authorizations by facility. Document compliance with government security frameworks and maintain evidence for audits. Set granular permissions ensuring staff only access information for their authorized facilities and classification levels.

  • 06
    Government-Focused Implementation

    Our team understands unique government IT requirements including procurement processes, security clearances, and compliance frameworks. We help structure your documentation to match your agency's organization and reporting requirements. Get assistance with migration from legacy systems, integration with government-specific tools, and configuration for multi-agency collaboration while maintaining appropriate separation.

By leveraging the IT Portal's hierarchical organization and Synopsis View, government agencies gain unprecedented visibility into technology resources across all facilities and jurisdictions, enabling better resource allocation, enhanced security posture, and improved citizen services while maintaining strict compliance and accountability standards.

Want more? Explore all IT Portal features now!

The IT Portal is a cloud-based/on-prem platform that allows IT teams and managed service providers (MSPs) to store and manage technical information, documentation, and data related to their IT infrastructure. It provides secure access to company-specific documentation, including passwords, configurations, and IT knowledge bases (KBs). The platform also allows for the logical grouping of resources such as sites, facilities, cabinets, and IP networks. The IT Portal integrates with other IT tools, including PSA, RMMs, and data sets like Microsoft 365, and offers features such as password history, revision control, and access logs. The platform is trusted by IT departments around the world and has been used by over 10,000 IT professionals and company users since 2007.